Privacy Policy


Effective Date:

1.1.2025


Feltman Family Insurance Agency

("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, agency, or services.




1. Information We Collect


We may collect personal information that you voluntarily provide when you:


Request a quoteContact us via phone, email, or web formSign up for communications or promotionsSubmit claims or policy-related forms


This information may include:


Full nameAddressPhone numberEmail addressDate of birthDriver’s license numberVehicle or property informationOther insurance-related information


We may also collect data through cookies or analytics tools when you visit our website.




2. How We Use Your Information


We use the information we collect to:


Provide insurance quotes and coverage optionsCommunicate with you about your policies or claimsRespond to inquiries and customer service requestsProcess applications, renewals, and claimsSend updates, reminders, or relevant service communicationsComply with legal and regulatory requirements




3. Text Messaging and Phone Numbers


If you provide your phone number, we may use it to:


Contact you regarding quotes, applications, or claimsSend policy updates, reminders, or service-related notifications


We do not share phone numbers with third parties for marketing or promotional purposes.



4. Sharing Your Information


We do not sell or rent your personal information.


We may share your information with:


Insurance carriers and partners for underwriting or servicing purposesLicensed agents or brokers affiliated with Feltman Family Insurance AgencyThird-party service providers assisting with secure payment processing, data management, or customer communication


All parties are required to protect your data and use it only for necessary services.


All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.



5. Data Security


We use industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While no system can guarantee 100% security, we are committed to maintaining a secure environment for your data.




6. Your Privacy Choices


You may:


Request access to the personal information we hold about youRequest corrections or deletion where applicableOpt out of non-essential email or SMS communications at any time


To make such requests, please contact us using the information below.




7. Cookies and Website Tracking


Our website may use cookies or analytics tools to improve user experience. You can disable cookies in your browser settings if preferred.




8. Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.




9. Changes to This Policy


We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date.




10. Contact Us


If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:


Feltman Family Insurance Agency


📞 (714) 841-4536


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[email protected]


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www.feltmanfamilyinsuranceagency.com